Whether you like it or not, online stores have come to stay. You might be having some apprehensions about buying online, but online stores have a way to undo your fears and get past the hurdles you have set up in your mind against them. Excellent range of collections, stunning discount offers and the comfort of shopping from home are some of the attractive features that might tempt you into giving up your doubts. Above all the offers and discounts, the assurance of keeping your details secure makes it irresistible for you. Now that you are into it and want to make your maiden attempt at online purchases, your confusion starts. It is not the options available in a store that overwhelms you, it is the number of stores available that dumbfounds you. If you have been browsing for quite sometime to get started, you might have come across the names like Jabong and Flipkart. Here is an analysis on the two online stores to give you a better idea on them.
Quick Overview Of Jabong And Flipkart
Jabong was launched in the year 2012. Entering the online scenario with a strength of 50000 plus products, Jabong became an instant hit. It is obvious from the fact that the site was the most frequented one in its first year. The collections include apparels, kitchen and home appliances, footwear and other accessories.
Flipkart made its way into online business in the year 2007. Books were the first venture of Flipkart and later on it strengthened its collections by adding apparels, mobiles, home and kitchen appliances, computers and other accessories.
Product Range – Both Exhibit Equal Strength
Though Flipkart has a lot of categories to offer, Jabong impresses in numbers in its limited categories. Dealing with apparels, footwear, home furniture and accessories, Jabong offers exhaustive options for customers. Hence, we could say that both online stores do justice to the product categories they deal with and hence they stand equal here.
Quality And Price – You Could Trust Both
Customers are generally wary of quality when it comes to buying from online stores. Here, they pay for a product or commit to payment without even eyeing the product directly or feeling it. Hence, it is natural for customers to have doubts regarding quality. With Jabong and Flipkart, customers can be assured of quality. Both stores ensure quality. Jabong deals with branded items and so does Flipkart.
As far as the rates are concerned, both online stores offer stunning discounts on various products. Moreover, both stores have a wide range of collections and that includes low priced products as well. Hence, they suit all customers. You could use Jabong coupons and Flipkart coupons to make your shopping less expensive.
Customer Service – It is High Time To Begin
Flipkart still enjoys the reputation of being a better alternate to various other online stores. However, there are complaints about poor customer service and delivery delays. Jabong is no exception to this. Jabong has done well to create an interest with its end of season sale but it does not proceed to woo its customers with its after sales service.
Flipkart has been in the field for a while. There is an urgent need for Flipkart to improve its customer service. Competition or not, every online store has the liability to answer the customers. Hence, it is essential to have a sound customer service. Considering the current position, Jabong may not get past Flipkart, yet. However, as Jabong grows the possibilities are indeed greater.
About the Author :
This is a guest post by Himanshu Agarwal from couponlava.com.